1. Data Controller

- Name of the person in charge: SOFTSV, S.A. de C.V.
- Address: #624, Avenida La Capilla, Colonia San Benito, District of San Salvador, Municipality of San Salvador Centro, Department of San Salvador, El Salvador
- Email: contactanos@softsvgroup.com
- Sitio Web: www.cerebr4l.com

2. Data Collected

As part of our operations, we collect and process the following personal data:

- Contact Information: Full name, email address, phone number.
- Browsing data: IP address, browser type, device used, pages visited and time spent on the site and other interactions made on the website.
- Transaction Data: Information related to payment, purchase history, billing detail and purchase preferences.
- Technical data: Information about the device, operating system, browser and settings.

3. Purpose of the Processing

The data collected are processed for the following purposes:

- Provide, manage, and improve our services and products.
- To manage the commercial and contractual relationship with our customers and users.
- To send commercial, informative and promotional communications with the prior and express consent of the user.
- To carry out market analysis, surveys and statistical studies in order to optimise our services.
- Ensure the security of our services, prevent fraud and manage security incidents.

4. Legitimacy of the Processing

The processing of personal data is based on the following legal principles:

- User Consent: When required for activities such as sending promotional information.
- Execution of a contract: For the provision of services and commercial management.
- Compliance with legal obligations: To comply with regulations and regulatory requirements.
- Legitimate interest of the company: To improve the user experience and ensure the security of the website.

5. Data retention

Personal data will be kept for the time necessary to comply with the purposes for which they were collected and in accordance with applicable legal obligations, as well as to determine possible responsibilities arising from the processing of the data.

6. User's Rights

Users have the right to:

- Access your personal data.
- Rectify inaccurate, incomplete or outdated data.
- Request deletion of your personal data in certain cases.
- To object to the processing of your data when there is no legal basis that prevents it.
- Request restriction of processing in certain circumstances.
- Exercise the right to data portability .
- Request the right to be forgotten, requesting the deletion of your personal data where applicable.

To exercise these rights, users can communicate via email contactanos@softsvgroup.com

7. Security Measures

SOFTSV, S.A. de C.V. implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or improper disclosure. The security of personal data is a priority for us, and we are constantly working to improve our protection practices.

8. International Data Transfers

In case of transferring personal data to recipients located outside of El Salvador, we ensure that appropriate security measures will be implemented in accordance with current legislation, ensuring that the appropriate level of protection of personal data is respected.

9. Security Breach Notification

In the event of detecting a security breach affecting personal data, we will notify the competent authorities and affected users within 72 hours of the discovery of the incident, implementing immediate corrective measures to prevent future incidents.

**10. Changes to the Privacy Policy **

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and, if significant, users will be notified through the available means of contact, including email, if necessary.